Privacy Policy

1. Who We Are

This website (pingrite.com) is operated by Dintech Smart Solutions SRL, registered in Romania. You can contact us at support@pingrite.com regarding any privacy-related concerns.

2. What Personal Data We Collect

• Contact details: name, email address, phone number, billing address
• Account details: login credentials, IP address, usage logs
• Payment information (handled securely by our third-party payment processor)
• Technical data: browser type, operating system, referring URLs, device type

3. How We Use Your Data

We process your personal data for the following purposes:

• To create and manage your account
• To provide and improve our hosting services
• To communicate with you about your account or service updates
• To comply with legal obligations
• To detect and prevent fraud or abuse

4. Lawful Basis for Processing

We only process your personal data where we have a lawful basis to do so, including:

• Your consent
• To perform a contract with you
• To comply with legal obligations
• Our legitimate interest in operating and improving our services

5. Cookies and Tracking

We use cookies to enhance your browsing experience and collect usage statistics. You can manage your cookie preferences at any time. For more information, please see our Cookie Policy.

6. Data Sharing and Third Parties

We may share your data with:

• Trusted service providers (e.g., payment processors, analytics tools)
• Regulatory authorities when required by law

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal requirements.

8. How We Protect Your Data

We use technical and organizational measures to safeguard your information, including encryption, secure storage, access controls, and staff training. While we take reasonable steps to protect your data, no system is 100% secure.

9. Your Rights Under GDPR

As an EU/EEA resident, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to data processing
• Request data portability
• Withdraw consent (if processing is based on consent)
• Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at support@pingrite.com.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, please contact us and we will delete it promptly.

11. International Transfers

Our services are primarily based in the EU. If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We recommend checking this page periodically to stay informed.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at support@pingrite.com.